Senior Manager, IT and Design Academy

Senior Manager, IT and Design Academy
Position Type
Senior Manager, IT and Design Academy Full Time



  • IT Services, IT Infrastructure, Audio/Video Infrastructure
    • Design, Plan, Manage and Implement all IT Services & Infrastructure, Audio & Video Infrastructure, leveraging on emerging technology
    • Recognizes and implement continued and necessary improvements.
    • Design, implement quick fix solutions to meet operational demands and gradually operationalize the solution into a School-wide IT Service
  • ICT Training Services          
    • Design, Plan, Manage and Implement ITDA Training Services Roadmap leveraging on emerging technology, trends in employment market and with alignment to Vision, Mission and Values of the School.
    • Recognizes and implement continuous and necessary improvements to the existing Curriculum
    • Ensure 100% delivery of ITDA Training services which are highly relevant, impactful and meeting over School KPI for Quality Education Outcomes and according to ITDA Training Services Roadmap.
  • School-wide ICT enabler
    • Design, Plan and implement School-wide ICT plans, increasing ICT adoption in curriculum and lesson delivery, working towards the fulfilment of the School’s vision to create a technologically savvy and empowered learning community.
    • Ensure school-wide ICT plan is continuously aligned to School strategic plan, leading the School at the forefront of innovation in ICT Learning Technologies and Pedagogies.
  • Support
    • Develop and maintain clear and succinct School-based IT policies in safeguarding utilization of resources and security of the School intellectual property and investments.
    • Standardize Operating Procedures in planning and implementation of new and major modifications to the supporting organization’s applications and ICT training services.
    • Manage an organization wide proactive IT Services & Infrastructure, Audio & Video Infrastructure and ICT Training Services
    • Provide a simple and standardize quality oriented helpdesk support system (on technical support and ICT training support)
    • Provides professional and useful advice (but not limited to) on use of School based devices, applications, platforms, etc and Educational Technological areas of Schoolwide events.
  • Asset Management      
    • Helps decide, in conjunction with corporate leadership, which ICT tools and products are most suited for use within the school’s infrastructure.
    • Oversees IT-related asset purchases on an organization-wide basis.
    • Manages software licenses and it’s compliance on an organization-wide basis.
    • Lead and Inventory manage and maintain all Educational and Training ICT resources with the ITDA Specialists (Training)
    • Lead and oversee procurement of all Educational and Training ICT resources with the ITDA Specialists (Training) 
  • Client Management   
    • Anticipates internal users needs and proposes alternative business or/and school operation solutions.
    • Continually seeks and capitalizes upon opportunities to increase internal user satisfaction, deepen user rapport and building high emotional bank accounts
  • Any other responsibilities as assigned by Supervisor



  • Degree in Electronics & Communication Engineering/Computer Science/Engineering
  • In-Depth Knowledge in IT related areas: Firewall, TCP/IP, Microsoft SQL Server, Application Design & Development, Database systems
  • In-Depth Knowledge in AV related areas: Video Conferencing Systems, Audio/Visual systems for events, meetings and conferences
  • At least 5 years’ experience in IT & AV Services Related field  
  • A genuine desire to serve the special needs community


Apply for this Position:

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

If you are keen to be part of an organisation where lives are transformed, email our recruitment Team at This email address is being protected from spambots. You need JavaScript enabled to view it.

We apologise that only shortlisted candidates will be notified.


Last modified on Tuesday, 02 May 2017 09:56